Integrating myPOS Checkout With Online Stores
Тhe Merchant can activate the service from the menu Online -> Online Stores
Adding Of An Online Store
Once the service is activated the Merchant can start adding the information of the online stores in menu Online / Online Stores / Add new store:
Setting Up The New Online Store
Once added, the new online store will be visible at the Online / Online Stores / View all stores menu. The new online store will be with status “Disabled”. The merchant needs to:
- activate the store once he is ready with the test integration with the myPOS Checkout API by clicking on the appropriate button beside the store;
- read carefully and agree with the General terms and conditions and the Tariff for this store.
- set key pairs for this particular website;
- enable the store by clicking on the appropriate button beside the store.
Every Online Store Could Be Enabled / Disabled Separately At Any Time By The Merchant.
Editing The Online Store Data
The merchant can change the main information of every online store using the “Edit” functionality at the Online / Online Stores.
All e-commerce transactions will be visible in the merchant’s myPOS Account under menu Online / Online Stores / Transactions. The merchant could filter and see only the transactions which come from myPOS Checkout or from a specific online store.
Details Of Online Transactions
The merchant will see the following type of details for the e-commerce transactions:
- Payment details – such as payment origin and used payment method;
- Transaction details – transaction reference, exchange rate, amount, transaction fee;
- Reserve – reserve amount from the specific transaction and reimbursement date;
- Cart details – all data from the shopping cart shown to the customer during the checkout, i.e. item name, price, quantity, order total and note;
- Refund details / functionality – refund functionality with which the merchant could initiate partial or full amount refund transaction to a previously executed payment. If there is at least one refund transaction for the initial payment the merchant will see it here together with refund transaction reference and refund amount and fee.
Making A Refund
In case where the customer has lodged a justified complaint or the Merchant is unable to deliver the goods, he could refund any amount of the payment back to the customer. The merchant can refund up to 100 percent of the original amount.
When the merchant initiate a refund, a reference will be added to the original transaction details along with new row for the refund transaction.
Once the merchant issues a refund, it cannot be cancelled. If there are insufficient funds in the merchant’s myPOS Account, the refund transaction will be denied.
If the myPOS Account balance becomes negative as a result of deducted refunds or chargebacks, myPOS Europe Ltd. will collect funds from the merchant in accordance with the Legal agreements.
The reserve is a percentage of money that must remain in the merchant’s myPOS Account for a specific period of time to cover any payment reversals that may be received like chargebacks, claims, and disputes.
The reserve rate and period is specified in the merchant’s tariff and depends on the risk assessment of the particular online store. They will be reviewed regularly and adjusted when necessary.
If the merchant Business myPOS Account is blocked by Issuer or closed for any reason, myPOS may hold the reserve for up to 180 days after the date of the last transaction with myPOS Checkout.
The merchant can track the accumulated currency reserve amount and how exactly they are calculated at any time. He can filter and a see all transactions which were calculated in it and when the particular amount will be reimbursed.