Code

Message

Description

 0 OK No errors, success.
 1 E_MISSING_REQ_PARAMS Some of the required fields from the POST request are missing.
 2 E_SIGNATURE_FAILED The parameter ‘signature’ is not valid.
 3 E_SYSTEM_ERROR  General system error. Please contact myPOS support.
 4 E_INVALID_PARAMS One or more of the other parameters from the request are not valid.
 5 E_ UNSUPPORTED_CALL  
 6 E_DUPLICATE_TRANSMISSION The error will be returned when the partner system has sent a duplicated request (based on the call method and the ruid for a particular partner).
 7 E_INACTIVE_TID The error will be returned if the terminal is not Active.
 8 E_INVALID_TID The error will be returned both if the TID is incorrect or if it is already assigned to a partner.
 9 E_NOT_SUFFICIENT_FUNDS  
 10 E_TRANSACTION_NOT_PERMITTED  
 11 E_PENDING_REQUEST The error will be returned when there is a pending request for this TID. The partner system must cancel the pending request first in order to submit a new one. The ruid will be returned within the status_msg property of the response.
 12 E_EXEEDED_ACCOUNT_LIMITS The error will be returned when the transaction cannot be processed because of reached merchant’s wallet account limits.
 13 E_UNSUCCESSFUL_PAYMENT  
 14 E_CANCELLED_PAYMENT  This message will be returned on MPRGetTxnStatus when the partner system has cancelled the payment via MPRCancel call. 
 15 E_PENDING_PAYMENT  This message will be returned on MPRGetTxnStatus when the payment request is not paid and not cancelled yet. 
 16 E_TIMEOUT   
 17 E_TRANSACTION_IN_PROGRESS   
 99 E_UNDEFINED_ERROR Other unspecified error.

 

 

Specified transaction declined messages

Response code

Error message, displayed on myPOS device

Description

04 Capture card (04) Retain the card if possible and contact customer support for further instructions.
41  Lost card (41) Retain the card if possible and contact customer support for further instructions.
43 Stolen card (43) Retain the card if possible and contact customer support for further instructions.
51 Not sufficient funds (51) The client must contact his/her bank.
54 Expired card (54) Check the Expiry date, embossed on the card:
▪ If the date is in the future, retry the transaction.
▪ If the embossed date on the card is in the past, return the card to the cardholder, and advise them to contact their card issuer for renewal.
55 Incorrect PIN (55)  
57 Transaction not permitted by Issuer (57) The client must contact his/her bank.
58 Transaction not permitted on terminal (58) Check the terminal forbidden operations at account or contact Customer Support.
61 Exceeds withdrawal limit (61) The client must contact his/her bank.
62 Restricted card (62) The client must contact his/her bank.
63 Security violation (63)  
65 Exceeds withdrawal frequency (65) The client must contact his/her bank.
75 PIN tries exceeded (75) The cardholder has entered his/her PIN number incorrectly too many times. Refer the cardholder to contact his/her bank, and request another form of payment.
AF Transaction is declined (AF) Transaction declined / authentication error
TR Transaction is declined (TR) Transaction declined / the transaction is approved by the Issuer, but the terminal denied the transaction 
TR Transaction is declined (TR-02) Transaction declined / error when performing EMV command. Probably the card was removed.
TR Transaction is declined (TR-11) Transaction declined / the transaction is approved by the Issuer, but the card denied the transaction.
CC Transaction is declined (CC) Transaction declined / customer cancelation
EE Transaction is declined (EE) Transaction declined / encryption error
__ Transaction is declined (any other response code) General message for all other response codes.